Privacy Policy – Studio Marina
Last updated: May 2026
At Studio Marina, your privacy is important. This policy explains how your personal information is collected, used, and protected when you visit Studio Marina or contact Studio Marina regarding landscape and garden design services.
1. Who We Are
Studio Marina is an independent landscape and garden design studio operated by Chloe Erskine.
For any privacy-related queries, you can contact:
Email: chloe@studiomarina.co.uk
2. Information We Collect
Studio Marina may collect and process the following information:
Your name
Email address
Telephone number
Property address or project location
Information submitted through contact forms or questionnaires
Project details, preferences, and correspondence
Website usage information collected through analytics and cookies
3. How Your Information Is Used
Your information may be used to:
Respond to enquiries
Arrange consultations
Prepare design proposals, drawings, and planting plans
Provide landscape and garden design services
Manage ongoing client communication
Improve website performance and user experience
Maintain internal business records
Studio Marina only collects information that is reasonably necessary for these purposes.
4. Form Submissions
When you submit information to this website via a contact form or webform, Studio Marina collects the information requested in order to respond to your enquiry and manage ongoing communications.
This information may include:
Your name
Email address
Telephone number
Project details
Property information
This information is processed and stored securely through:
Squarespace, our website hosting provider
Google Workspace, used for email and secure storage
5. Proposals, Estimates, and Contracts
When you contact Studio Marina regarding design services, additional information may be collected where necessary to prepare proposals, estimates, contracts, or related project documentation.
This information may include:
Name
Email address
Telephone number
Project scope and related business or property details
This information is processed and stored securely through the Squarespace platform and associated business systems used in the operation of the studio.
6. Analytics
This website collects certain information to help understand website traffic and improve user experience.
This may include:
Information about your browser, network, and device
Web pages visited before arriving at this website
Your IP address
Pages viewed on this website
Internal links clicked
Searches
Scrolling activity
Timestamps and interaction data.
This information is provided to Squarespace, our website analytics provider, to help monitor site performance and visitor activity.
7. Cookies
This website uses cookies and similar technologies, which are small files or pieces of text downloaded to your device when you access a website.
Necessary cookies are always used to allow Squarespace, our hosting platform, to securely operate this website.
Analytics and performance cookies are only used where you acknowledge the website’s cookie banner. These cookies help Studio Marina understand website traffic, activity, and performance.
You can control or disable cookies through your browser settings.
For more information about the cookies Squarespace uses, please visit:
8. Fonts
This website uses Google Fonts and Adobe Fonts to display typography consistently across devices.
To properly display this website, these third-party providers may receive limited technical information, including:
Information about your browser, network, or device
Information about this website and the pages viewed
Your IP address
9. Squarespace
This website is hosted by Squarespace.
Squarespace may collect personal information when you visit this website, including:
Information about your browser, network, and device
Web pages visited before arriving at this website
Pages viewed while on this website
Your IP address
Squarespace requires this information to operate, protect, and improve its platform and services.
You can read more about how Squarespace uses personal data in their privacy policy:
10. Lawful Basis for Processing
Under UK data protection law, personal information is processed on the following lawful bases:
Legitimate interests — to respond to enquiries and operate the business effectively
Contractual necessity — where information is required to provide agreed services
Consent — where you voluntarily submit information or acknowledge cookies
11. Data Storage and Security
Your information is stored securely using reputable third-party platforms and cloud-based services used in the normal operation of the business.
Reasonable steps are taken to protect your information from unauthorised access, disclosure, misuse, or loss.
12. Sharing Your Information
Studio Marina does not sell or trade personal information.
Information may occasionally be shared with trusted third parties where necessary for the delivery of services, including:
Contractors
Nurseries and suppliers
Professional consultants
Website and hosting providers
Only information relevant to the specific project or enquiry will be shared.
13. Your Rights
Under UK data protection law, you may have the right to:
Request access to the personal information held about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain types of processing
To exercise any of these rights, please contact:
14. Third-Party Links
This website may contain links to external websites. Studio Marina is not responsible for the content or privacy practices of third-party websites.
15. Changes to This Policy
This privacy policy may occasionally be updated to reflect changes in services, legal requirements, or website functionality. The latest version will always appear on this page.
16. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at chloe@studiomarina.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk